Today's Progress Update
- Pimax Play 1.37.01.01 released
- January Customer Service Information
- CES 2025 Review
- Crystal Super beta status and shipping schedule
The Pimax Progress Update is a column that provides important information for all Pimax users. If you have any questions or comments, please feel free to contact a Pimax representative directly on Discord or contact us through our support page.
Pimax Play 1.37.01.01 released
This version is currently released to beta testers. If you would like to receive beta update notifications, please enable the "Public Test Channel" in Pimax Play's "Settings".
1. New Features and Improvements
We've optimized Pimax Prime's payment plans to make them even easier to use.
2. General corrections:
Fixed a flickering issue in the SteamVR user interface.
3. Rollout Schedule This update will be gradually rolled out to all users over the next two weeks.
January Customer Service Information
We are committed to improving our customer service to provide you with the best possible support for your Pimax products. Please see our January Customer Service Update for more details.
CES 2025 Review
Many people from around the world had the opportunity to experience Crystal Super at CES 2025. Here are some of the impressions from attendees:
Crystal Super beta status and shipping schedule
At CES 2025, many attendees tried out the Crystal Super (model with a 57 PPD QLED display), which received rave reviews, calling it "the clearest VR headset ever." Based on your valuable feedback, we are working on the following improvements:
- We have already made improvements to the next production model in response to feedback that the top strap adjustment knob is prone to coming off.
- We aim to reduce and eliminate the "mura" effect (unevenness) through more rigorous panel selection and calibration.
- We are currently comparing multiple settings for distortion correction, and have selected the setting that provides the best visual experience, and are currently fine-tuning it.
In January, we will begin external beta testing using a small number of PVT (production test models), and will make final adjustments based on the results. After that, we plan to begin shipping to customers who have pre-ordered. We aim to complete these efforts during the first quarter of 2025.
