Thank you very much for your interest and support of Pimax over the years. Your feedback is what drives and guides us forward.

Since its release, Crystal Light has been well received by many users and is rated as the most popular high-performance PCVR on the market.

During the presales phase, in order to deliver a high-quality VR experience to as many users as possible, we overturned our previous policy and overcame great difficulties and pressure to introduce a "15-day no-questions-asked money-back guarantee."

These efforts have significantly reduced the cost of experiences across the VR industry.

But it doesn't stop there.
Pimax continues to explore ways to lower the barriers to user experience, and based on its "customer-first" philosophy, has introduced a subscription model for Pimax Prime.

This allows users to get Crystal Light for just one upfront fee and then pay the rest monthly within Pimax Play. For users who prefer the traditional one-time payment option, we also offer a one-time payment option with a discount applied at the same time as purchasing the full amount.

Bringing this new payment method to life wasn't easy, but we're incredibly grateful for the support of all our partners at Pimax. We took inspiration from others, rolled the cost into the balance, and every time we see the excitement and satisfaction of our users, it gives us the confidence to continue investing in our software and services.

Through this payment method, Pimax hopes to contribute to reducing the user experience costs across the VR industry and promote the widespread adoption of VR headsets, allowing more users to learn, experience, and fall in love with the incredible immersive experience of VR.

Pimax Prime Subscription Payment Method Aiming for a simple and transparent payment method, below is an overview of the payment process. Payment is divided into two steps: "down payment" and "balance payment", providing maximum convenience and flexibility for users.

[Crystal Light Local Dimming]
Sales price: ¥6,999, contract down payment: ¥4,899
Basic contract service: ¥87.5/month x 24 payments, or ¥1,890 for a two-year lump sum payment (remaining 90%)

・One-year limited warranty period ・Two-year support service including one-on-one remote support ・Up to two transfers of rights and obligations of the equipment are permitted within two years

[Crystal Super QLED]
Sales price: ¥6,999, contract down payment: ¥4,899
Basic contract service $32.99/month x 24 installments or 2-year lump sum payment of $696.74 (remaining 88%)

・One-year limited warranty period ・Two-year support service including one-on-one remote support ・Up to two transfers of equipment rights and obligations within two years ・Priority purchase rights for new optical engines ・More benefits to be added in the future

Discount Policy: Free shipping for pre-order users. A DMAS headset will be given to users who pay a 200 yen pre-order deposit. Crystal users can receive a 2800 yen discount on the remaining balance by providing their order number and SN number (both required). This offer can only be used once per Crystal unit.

Discount also applies to lump sum payments: Final payment is $999 down payment + $629 - $400 = $1228
Discount also applies to monthly payments: Final payment is $999 down + $16.36/month ($32.99 - $399/24) x 24 installments

The goal of introducing this new payment method is not just to reduce trial costs, but also to fundamentally change the VR industry, making VR more accessible and accessible to everyone.

We are excited about the journey ahead and can't wait to share it with our users. We'd like to express our sincere gratitude to everyone who has supported Pimax so far.