Important Notice

Pre-order Bonus

Free shipping to Japan, USA, UK, EU, Canada, Australia and China.

Shipping area

The first batch will be shipped to Japan, the US, the UK, the EU, Canada, Australia, and China. Shipping to other regions is currently underway.

Refund Policy

Even if you cancel after payment, we will refund the full amount excluding payment fees and credit card fees (based on the regulations of the external service).

Dream Air / Dream Air SE Interest Fee Information

For customers who are still considering purchasing a Pimax product, we offer a deposit program. If you make a deposit (hereinafter referred to as "full payment") by the deposit deadline, your product will be shipped with priority. Please note that if we do not confirm your deposit payment by the deadline, you will be deemed to have waived your right to priority shipping.

Shipping Priority

Early Pre-Order > Early Intention Payment Order (if full payment is completed by the deadline) > Other Pre-Orders

Deposit deadline

The deadline for payment of the deposit will be announced on the official website when the product is officially released. If you have paid the deposit but have not yet made the down payment, you will be notified by email.

Important Notice

  1. Fully paid reservations can be cancelled and refunded at any time, but deposits are non-refundable.
  2. To make sure you don't miss any important information, we recommend that you subscribe to our newsletter.
  3. If the price changes, the down payment for customers who have already paid will be adjusted based on the latest price. For customers who have already paid a down payment, the difference will be subject to the official announcement.

Do you have any questions about Dream Air?

If you have any questions about Dream Air, please use the survey form. We will add your questions to the Q&A section and notify you by email once the update is complete. Your feedback will help us provide better information.

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