Official website upgrade notice
Dear User,
Hello!
Thank you for your support and trust in our official Pimax Japan website. In order to provide you with a higher quality and more stable service, we are currently revamping the architecture of our new official website. During this process, we have encountered some technical challenges, and it will take some time to connect the new official website with our unified account system.
Therefore, while the architecture switchover is still in its early stages, existing users may experience impacts to their access to features such as account login and past order information. To protect our customers' rights and user experience, we will expedite the integration work and work to complete the connection to the unified account system as soon as possible within the next one to two weeks.
We sincerely apologize for any inconvenience this may cause and understand that this may be frustrating for you. Thank you for your patience and understanding. Once the connection is complete, you will be able to use your account as normal and access your past orders.
If you have any questions or concerns during this time, please feel free to contact our customer service team at support.pimax.com and we will do our best to assist you.
Once again, we thank you for your support and understanding. We will continue to strive to provide better service to our customers.
Sincerely, Pimax